DIGITAL QUEUE - FAST IN 1 DAY, PAY ONLY WHEN USE

Queue your customers in the store, pharmacy, car wash, and other mass-service locations with QR code, phone call, Electronic Queue mobile app, and the computing-cloud web server.
Digital Queue
DIGITAL QUEUE - FAST IN 1 DAY, PAY ONLY WHEN USE
Queue your customers in the store, pharmacy, car wash, and other mass-service locations with QR code, phone call, Electronic Queue mobile app, and the computing-cloud web server.

Merusoft Digital Queue – Ultimate Features to Count On:

Модуль бронирования переговорных комнат
Fast implementation of the electronic queue module in one day
Модуль бронирования переговорных комнат
Zero cost of e-queue implementation for Merusoft cloud service users
Модуль бронирования переговорных комнат
Open APIs for integration with the client porta
Модуль бронирования переговорных комнат
Customer loyalty, easy-to-use interface
MODULE FUNCTIONS
DIGITAL QUEUE
Digital Queue
Digital Queue
Mobile Application of the Client
The client scans the QR code in the mobile application.
Depending on the connected service, queuing takes place. For example, if we speak about online stores, the client should enter an order number. At the same time, automatic washing customers are assigned a queue progressive ticket number.
The client in the electronic queue sees how many people are standing in the digital line, how many queuers are placed in front of him. The average waiting time is also reported. When the queue is reached, the client receives: the PUSH notification in the application and email. The electronic queue model offers service rating as well.
Digital Queue
Digital Queue Self-Service Box
People without a smartphone can use the self-service box for electronic queuing. The customer enters the order number for online stores or presses the button to get in e-line (electronic queue). Then the client enters his mobile number and receives a text message when the queue turn comes.
Digital Queue
Digital Queue WEB Server
The cloud-based electronic queuing service generates a QR code for the connected organization that clients scan. The web server sorts all the queued people flows by service types. There is a supplementary option for human-controlled queue management.
Digital Queue
Digital Queue Reporting
Record forming takes place according to days of the week and timespans. Number of processed requests is recorded by statistician staff (operators) to determine the performance level. Feedback data on quality of service is received from mobile applications of e-queue clients.
HOW DOES THE DIGITAL QUEUE MODULE WORK?

How to organize a queue in the store, insurance company, car wash and anywhere to serve a large stream of people? The mobile application for the electronic queuing scans the QR code and places the client in the e-line. When the customer’s queue turn comes, he receives a PUSH notification. The operator’s account can be implemented on the Merusoft cloud server or integrated through the open API in the customer application. For the separate-standing category of customers without smartphones, the queue through a tablet device can be organized.

Digital Queue
DIGITAL QUEUE MODULE INFRASTRUCTURE
Digital Queue
The tablet computer for electronic queuing is required.
The stationary tablet device is attached to the wall. It should obtain LED indication for on-time queue status reporting. The POE power supply over Ethernet wires takes place. The required operational system (OS) is Android. Optionally, it is recommended the tablet device with anti-vandal functionality and IP 68k (protection from water and dust).
The tablet computer for electronic queuing is required.
Digital Queue
Digital Queue
The tablet computer for electronic queuing is required.
The stationary tablet device is attached to the wall. It should obtain LED indication for on-time queue status reporting. The POE power supply over Ethernet wires takes place. The required operational system (OS) is Android. Optionally, it is recommended the tablet device with anti-vandal functionality and IP 68k (protection from water and dust).
The tablet computer for electronic queuing is required.
Digital Queue

The module does not require any other equipment but a must QR code to operate the electronic queue. It is worth noting that there are many people among us who do not use a smartphone. This category of e-queue clients can use a tablet computer. This way they can queue up and get the text message (SMS) with a personal queue number. The second SMS these customers receive is a notification that their turn is coming.

How to connect to the electronic queue service? And other questions

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